I had a similar but not exactly same issue. Completely reset my notebook with a Factory Reset of Windows 10, removing all settings and personal files.īoth the shutdown issue and the USB Controller issue remain unfixed.Updated all drivers with the Intel Driver & Support Assistant and finally.Checked BIOS and did an update to the newest BIOS (303).Disabled Fast Startup in the Power Settings.I also checked with Intel, but they too have stopped It has to be provided by Microsoft for Windows 10. Contacted Asus and they told me there is no dedicated USB driver from the manufacturer. Checked all drivers and confirmed they are updated.My Asus has Intel i5-6200U CPU, and Windows 10 version:2004 I suspect both these issues may be connected just on the basis that they both occurred on the same day. I have to hold the power button every time to turn off my notebook. On Device Manager it said that the USB xHCI Compliant Host Controller " device cannot start (CodeĪlso the notebook does not shutdown anymore (the fan stays on an the white LED stays on). I own an Asus UX360UA and suddenly the USB ports as well as the Bluetooth stopped working.
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